Demystifying what CX is and the role of the CX designer. Customer experience is a buzzword and often used by businesses to allude to what makes them stand out in the market. Lets explore what customer experience really is and how it has become a daily part of our lives

Guest speaker: Katlego Hlongwane

Speaker Bio:

Fuelled by coffee and great digital experiences. Currently working as a CX designer for IQBusiness. And works independently as a Service Designer.