service design

Apr 17, 20231 min read

Design empowers low vision inclusion - Jennifer Webster

The way places and products are designed affects how well we can move, see, hear, and communicate. Inclusive design offers insights into how

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Apr 17, 20232 min read

Universal Design Principles - Colette Fransolet

Colette Fransolet BIOGRAPHY With a Master’s Degree specialising in Universal Design, Colette’s working career started in the NGO sector and

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Mar 21, 20231 min read

How CX drives inclusion_Nthabeleng Mohapi

how service providers can exercise empathy Introduction Background on people living with disabilities in SA The case for change : Dignity a

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Oct 11, 20221 min read

Everyday CX - Katlego Hlongwane

August we focused on demystifying what "CX" is and the role of the CX designer.

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